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Since 1978, The Shutter Shop has been locally owned and operated in Charlotte, North Carolina. Our mission is to offer our customers quality, high-end shutters, roller shades, and custom blinds at a competitive price. Our team is here to assist you in turning your ideas into a reality. Our sales agents have been trained to provide you with top-notch customer service and flawless installations. They realize that interior and outdoor shutters, blinds, or custom shades become an integral part of the design of your home, not to mention an investment. Therefore, they provide you with impeccable service that is second to none. The Shutter Shop has very high standards that we have set over the years, and our goal is to ensure that you are completely satisfied with every aspect of our service; you see, one unhappy customer is not acceptable. Contact us today to learn more about our selection of interior and exterior window treatments or to request a free design consultation!
We sell quality products that we stand behind. Our primary shutter is from O'Hair Shutters in Lubbock, Texas. It is an all-wood shutter with mortise and tenon construction, glued and screwed, and has continuous metal linkage on the tilt rod. The most common issue with shutters is staples coming out of the back of the tilt rod. O'Hair uses metal linkage to eliminate this issue.
We offer shutters with hidden tilt or tilt rods on the side. We recommend the traditional tilt rod placement located in the center. There are fewer issues with this design. And frankly, most people who purchase shutters purchase them for the value and the longevity they provide. A customer buys shutters for the long haul. Curtains and other shades are 7-year products even though some people keep them up for many years. The hidden tilt and the side tilt require the staple/brad to be placed on the corner of the louver, which in turn can "blow out" very easily. But if that's what you want, we'll sell you that.
Most of the competition uses an outside mount with a frame. We try to use an inside mount whenever possible. This allows the shutter to be closer to the glass without covering your trim. It takes more time to carefully measure and install an inside-mounted shutter vs. a frame that randomly fits all over the trim. We install our shutters with screws, allowing for better ease if the shutters need to come down for some reason or they need adjusting over time. Most of the competition does a quick install with a nail gun, not allowing for easy adjustments at a later date. And a shutter in the frame shifts over time!
As mentioned earlier, The Shutter Shop uses a high-quality, all-wood shutter panel from O'Hair Shutters. Making a shutter is not that difficult, but getting quality wood on a consistent basis is difficult. O'Hair has over 100k square feet devoted just to the processing and drying of greenwood. We believe a panel fabricated by O'Hair exceeds the quality of all our competitors who purchase molding and cut and assemble their own panels. At our facility, we customize the panel to fit your window and fabricate the hanging strips; when 2 panels meet in the middle, we rabbit the panels as opposed to adding an astragal. A rabbit requires more skill and eliminates the chance of the astragal popping off at a later date. We use a 4 coat process to paint our shutters, with the final coat being the same paint as on your trim, provided it's an oil/alkyd-based paint or a hybrid. One cannot use traditional acrylic latex paint on shutters due to the fact the louvers may stick. We believe that using the same paint on the shutters on your trim provides for a more finished product instead of "matching" your paint.
People in Charlotte, Matthews, and the surrounding areas have been relying on our shutters and blinds since 1978; for that, we are grateful.
We realize that we have been able to expand and grow because of you, our customers. Honesty, integrity, and customer satisfaction are what you can expect from The Shutter Shop.
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I had a large shutter on which multiple slats were disconnected from the tilt bar. The Shutter Shop handled & repaired it promptly & with good quality. Winston was responsive and easy to work with to get this accomplished. And the workman I met on drop off & pick up was totally knowledgeable & super nice. I highly recommend this small business!!
- Bill Y.
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Business Hours
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm